Contact us
We read every message. For anything about your account, billing or a result that did not come out right, email us and include the image if you can — it usually saves a round trip.
We typically reply within 24 hours on business days.
Before you write
A few things answer themselves faster than we can:
- A job failed and took credits. It did not — failed jobs are refunded
automatically, and the refund appears in your credit ledger.
- Your images disappeared. Results are kept for 30 days and then deleted.
Download anything you want to keep; we flag items five days ahead.
- You cannot sign in after moving from the old site. If you used a
password before, set a new one with the reset link. Google sign-in works unchanged.
Billing and refunds
Subscriptions and credit packs are handled through Whop. See our refund policy for what is covered.